

In some organizations, administrators may have to adjust the VPN settings to allow the Capsule VPN plugin for Windows to connect and authenticate users. It may not work for some organizations due to their specific VPN configurations.īefore distributing the VPN Recovery tool in your organization, simulate the corporate computer issue by installing the VPN Recovery tool, make sure the connection establishes with your Security Gateway. Note - Capsule VPN plugin for Windows contains a smaller set of features than the standalone Remote Access VPN clients and Endpoint Security Clients. If other authentication methods such as SmartCards, RADIUS, etc., are in use, the workaround may not work.CAPI certificate only (p.12 certificates cannot be used).This workaround applies only for Endpoint Security VPN clients that use these authentication methods.This workaround applies only to Windows 10 32/64 bit machines.Run the recovery tool, double-click the downloaded file.VPN connection is established when you see the “Connected” message:.Select your VPN site, and click the “Connect” button:.Today more than ever, endpoint security plays a critical role in enabling your remote workforce. Those endpoints serve as points of access to the corporate network and sensitive data.

On some Windows versions prior Windows 10 “Redstone 5” you might need to search for “ Change virtual private networks (VPN)”: Endpoint Security refers to protecting various end-user devices like laptops, smartphones, or tablets.
